The cleaning supplies that will be used in your home is decided when you call us. If you would prefer us to provide all of the cleaning supplies and equipment, that can be arranged. If you have specific requests for particular brands or products, please let us know and we will do our best to accommodate you.

If you would prefer to supply us with your own cleaning supplies and tools, that can be arranged as well. Most people prefer this method, as they may have particular needs around products that are better suited to homes that have young children and/or pets living there. In that case, whenever a product has run out, your cleaning specialist will leave a note asking you to replace the item so they can continue to keep your space in tip top condition.

A brief list of cleaning supplies and tools that are generally used are as follows: Kitchen disinfectant/cleaner, Bathroom disinfectant/cleaner, Toilet bowl disinfectant/cleaner, Glass and surface disinfectant/cleaner, Floor disinfectant/cleaner, Vacuum cleaner, Broom, Mop, Bucket, Cleaning cloths, Paper towels etc. (If you decide to supply the equipment - please make sure they are in good working order before your Cleaning Specialist arrives to service your home or office).

We accept all forms of payment. Please discuss your preferred method of payment with our Cleaning Specialists when you call us for a quote and we’ll do our best to accommodate you.

We know that pets are valued members of your family and as such, we know that a new person in their space may sometimes take time to adjust to. If your pet may become frightened or aggressive when your Cleaning Specialist is present, we ask that you keep your pet in an area of your space that will allow the Cleaning Specialist to complete their work without upsetting your pet, especially if you are not at home during the service appointment. As well, Cleaning Specialists are not able to feed, walk, let in, let out, clean up the waste of, or clean litter boxes of any pets.

No , you do not need to be home during your service appointment. This is the freedom of having Affordable Cleaning Services working for you. Our trusted employees are bonded and insured. House and office keys are handled with care and alarm codes are treated with the utmost concern for your privacy.

Your Cleaning Specialist will arrive in your space and check through their list of agreed-upon tasks. They will then take stock of the cleaning supplies they have brought, or that you have left out for them (depending upon your arrangement). All cleaning equipment will be checked to ensure it’s safe operation and that the equipment is in good working order. Then, the cleaning begins.

At the end of the first visit, the Cleaning Specialist will let us know if our estimates (based on the information about the size and scope of cleaning that you’ve provided to us) are on target or need to be adjusted in order to give you the best service possible. We also want to know your opinion on the service you received, and if you have any input as to how we can make your service appointments the best they can be.

Please note that the first service appointment usually takes longer than subsequent appointments. This is because we want to clean your space to our ideal standard. Once this thorough cleaning has taken place, it becomes easier to maintain with regularly scheduled appointments.